Where your invoices are — and what to do about VAT

Every payment for Pro produces a PDF invoice. They are listed under Account → Invoices, newest first, and each row downloads the PDF for that payment. The list is empty until the first Pro charge has gone through — a trial that has not charged anything has nothing to show yet.

The billing page is the other half: payment method, billing details and the link to the provider's own portal. Invoices and payment both live there, so you do not need to hunt through email.

Checkout and subscription billing run through Lemon Squeezy, and card details are handled there — PDFTrusted does not store raw card numbers. That also means the invoice is issued in the payment provider's system, under the details that were entered at checkout.

The invoice repeats whatever was entered at checkout, so the fix is the billing details, not a new document. Update them in the billing settings and the next invoice carries the corrected data.

If you need a specific invoice corrected rather than future ones, contact support with the invoice number and the details that should change. A dispute is the wrong tool for this — it freezes the payment while a correction does not.

Tax is applied by the payment provider according to the billing country on the transaction. If a line on the invoice does not match what you expected, ask with the invoice number before assuming it is a duplicate charge.

Refunds follow the payment provider and applicable consumer law — see the Terms. Cancelling only stops the next renewal; it does not refund the period already paid for.